0000000000114021
AUTHOR
Walter Vesperi
Analyzing E-Commerce Websites: A Quali-Quantitive Approach for the User Perceived Web Quality (UPWQ)
<p>The electronic commerce (e-commerce) is an increasingly important phenomenon and this research deals with perceived quality from the users-customers point of view. The aim of this paper is to shed light on the critical factors determining the User Perceived Web Quality (UPWQ) for e-commerce.</p><p>We use the Pareto Chart as qualitative methodology able to identify the UPWQ considering not only technical features (ease of use, design, smart phone and tablet responsivity, information), but also emotional features such as trust, empathy, free shipping and discount. The Pareto chart main has the advantage to classify the selected features by their relevance.</p><p&…
Providing a general framework about spin-off success factors in complex environments
Spin-off organisations are the main vehicle for knowledge transfer from universities and/or high educational institutions (HEIs) to the economic system. Spin-off firms are complex phenomenon which requires particular conditions to its creation, survival and development. In the last decade, the scientific debate recognised the importance and the role of spin-off organisations, but the main factors and actors that impact on their creation, survival and development are not always clear. This paper aims to fill this gap, shedding light on this black box. In a first step, this research will identify the main 'success factors' for creation of spin-offs. In the second step, the relationship betwee…
Government Performance, Ethics and Corruption in the Global Competitiveness Index
Public administration efficiency is an up to date topic. More in depth, the crucial point is how it is related, on the one hand, with a disruptive phenomenon like corruption and, on the other hand, with ethics. This study aims to show how public sector performance is affected by ethics and corruption. In order to explain such a relationship, this research run a cross-country analysis, where indices of public-sector performance are juxtaposed with corruption levels.
Human resource development and spiritual intelligence: an investigation amongst management students in Delhi NCR
The study seeks to investigate the relationship between spiritual intelligence and its relative impact on students' academic performance. Several studies link SI with intellectual development. This study aims to analyse the phenomenon of spiritual intelligence (SI) within the framework of human resource development (HRD) research. Qualitative and quantitative data were analysed. The study was conducted among management students residing in Delhi NCR. The findings confirm that spiritual quotient factors are applicable in the Indian context. In addition, the study reveals that the spiritual quotient is significantly correlated with academic performance. The study uses the scale developed by K…
Inter-organizational relationships in agri-food sector: a bibliometric review and future directions
PurposeThe current competitive system, complex and rapidly changing, knowledge represents one of the main strategic resources for organizations. Agri-food organizations, traditionally characterized by low-knowledge management (KM) practices, are facing several challenges that require new knowledge to improve performance and their ability to survive. Since agri-food organizations are low-propensity R&D, they are forced into a collaborative approach and the creation of inter-organizational relationships (IORs) for knowledge transfer. The purpose of this study is to offer an overview of the academic literature on knowledge transfer within scientific institutions and agri-food organizations…