El diseño del trabajo y sus consecuencias sobre la satisfacción laboral y el desempeño

The global change from production systems towards knowledge and service economies has significantly altered the nature of work in organizations (Parker, 2014). Theory and research of work design are undergoing a transformation to respond to these important changes. A research question in this field is to gain understanding on how these work changes affect work-related outcomes. The contemporary model of work characteristics with its measurement instrument The Work Design Questionnaire (WDQ) exemplify this transformation and brings us closer to the reality of current organizations (Morgeson & Humphrey, 2006). This instrument includes 21 work characteristics grouped into four general categori…