Analisis Sistem Antrian Sepeda Motor di SPBU 83.983.02 Sowi Kabupaten Manokwari

We often encounter queuing problems in everyday life, for example queues at bank tellers, queues for toll road entrances, and others. Queues can arise because of the higher number of arrivals than the serving facilities. It is important to know the performance of the service system in order to minimize the occurrence of long queues. The purpose of this study was to analyze the optimal number of routes and to analyze the optimal service time at Sowi SPBU, Manokwari Regency. This type of research is quantitative research, with an associative approach. Using data processing in the form of numbers. The population in this study were all motorcycle customers who came to the gas station to refill …