Change Management in Digitalization of Higher Education : A Case Study of MOSO Implementation

2020

Master's thesis in Information systems (IS501) Context: During the past two decades, we have witnessed a wave of digitalization that has affected every part of society, and digital solutions have become a part of peoples’everyday life. Digitalization implies changing traditional processes by introducing some form of digital technology. Implementing new technology can be a difficult task for an organization, not just because of the many risks associated with new technology, but also because it is a process that often includes organizational changes.Purpose: In our society thereis a demand for digitalization,especiallyinthe higher education sector.There has not been a lot of research focused …