0000000000265989
AUTHOR
Päivi Tirkkonen
showing 4 related works from this author
Monitoring the issue arenas of the swine‐flu discussion
2013
PurposeThis paper seeks to describe the changing organizational environment and stakeholder debate currently taking place in various “issue arenas” during a crisis. Organizations today need to find and monitor these arenas before being able to communicate with their stakeholders.Design/methodology/approachCommunications of authorities and discussions by citizens are studied and analyzed in a case study related to the 2009 swine flu or influenza A (H1N1) episode in Finland. The organizational point of view is studied through media releases of the National Institute for Health and Welfare (THL), and the citizen point of view through a content analysis of popular discussion online forums throu…
Online authority communication during an epidemic: A Finnish example
2011
Abstract Social media are creating new challenges for authority communications during crises, such as a pandemic. This study examined Finnish citizens’ opinions about authorities as crisis managers during the swine flu epidemic of 2009–2010 and examined the success of authority intervention to online discussion forums. Through a content analysis carried out at the discussion forums, the study showed that though authorities are highly trusted in general in Finland, this trust is not extended to the online environment. Online, civilians did not trust authorities and the protective actions taken. Moreover, the authorities’ intervention to the discussion forums aimed at correcting false informa…
Monitoring the issue arenas of the swine-flu discussion
2013
Purpose: This paper seeks to describe the changing organizational environment and stakeholder debate currently taking place in various “issue arenas” during a crisis. Organizations today need to find and monitor these arenas before being able to communicate with their stakeholders. Design/methodology/approach: Communications of authorities and discussions by citizens are studied and analyzed in a case study related to the 2009 swine flu or influenza A (H1N1) episode in Finland. The organizational point of view is studied through media releases of the National Institute for Health and Welfare (THL), and the citizen point of view through a content analysis of popular discussion online forums …
Ministerit vierailivat tulevaisuusfoorumissa : Tulevaisuus luodaan yhteistyössä
2003
Pääministeri Paavo Lipponen korosti Jyväskylässä hyvinvointivaltion roolia kilpailukyvyn säilyttämisessä. Hän oli yksi tärkeimmistä puhujista Agorassa 4.11. järjestetyssä valtioneuvoston tulevaisuusfoorumissa.