QUALITY SYSTEM FOR PRODUCTION SOFTWARE (QSPS): AN INNOVATIVE APPROACH TO IMPROVE THE QUALITY OF PRODUCTION SOFTWARE

A quality system for production software should be part of the quality management system of an organization and can be expressed as objectives in the form of processes, procedures, tools and responsibilities, designed and developed to fulfil the quality requirements. These usually are addressing the customers (external or internal), compliance with standards (effectiveness) waste reduction and better use of resources (efficiency) for continual improvement. Such systems are designed according to the requirements of the standards for quality management, software engineering and information security. Quality systems themselves could not provide all necessary means for driving the organization…