0000000000284812

AUTHOR

Michaël Flacandji

showing 3 related works from this author

From the “customer experience management” to the “customer experience memory management” and to the retailer-customer relationship

2016

International audience

Customer experience[SHS.GESTION]Humanities and Social Sciences/Business administration[SHS.GESTION] Humanities and Social Sciences/Business administration[ SHS.GESTION ] Humanities and Social Sciences/Business administrationComputingMilieux_MISCELLANEOUS
researchProduct

Vers une meilleure compréhension du souvenir de l’expérience de magasinage : l’analyse de réseaux comme outil d’analyse de données qualitatives

2016

International audience

[SHS.GESTION]Humanities and Social Sciences/Business administration[SHS.GESTION] Humanities and Social Sciences/Business administration[ SHS.GESTION ] Humanities and Social Sciences/Business administrationComputingMilieux_MISCELLANEOUSAnalyse de données qualitatives
researchProduct

The memory of the shopping experience: scale development and validation

2016

International audience

Customer experience[SHS.GESTION]Humanities and Social Sciences/Business administration[SHS.GESTION] Humanities and Social Sciences/Business administration[ SHS.GESTION ] Humanities and Social Sciences/Business administrationComputingMilieux_MISCELLANEOUS
researchProduct