0000000000307304
AUTHOR
Hannu Kärkkäinen
The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries
Scholars and practitioners of knowledge management have paid increasing attention to the adoption of social media in business-to-business (B2B) setting for knowledge sharing; however, both the theoretical and empirical research in this domain are quite fragmented. The aim of this research is to deepen the understanding about the B2B companies’ awareness of the potentials of social media in improving their absorptive capacity and, consequently, if and how such companies deploy knowledge strategies based on social media adoption. We carried out an empirical survey of Finnish technology companies operating purely in B2B markets. Results highlight that social media adoption is still in a prelim…
A Business-Driven Process Model for Knowledge Security Risk Management
This chapter introduces a model to manage knowledge security risks in organizations. Knowledge security risk management is a process that should always be done in connection with the business benefits assessment and realization. The process model presented helps to identify knowledge security risks and provides a comprehensive approach to evaluating and balancing the costs and benefits of knowledge sharing and knowledge risk management and is discussed in light of the benefits realization process. The process model can be a valuable tool for practitioners aiming to develop knowledge sharing practices in companies, and at the same time need to consider the security of knowledge. It is also a…