Enterprise social media and cyber-slacking: A Kahn’s model perspective

2021

Abstract This study investigates the associations between enterprise social media (ESM) use, psychological conditions, and cyber-slacking in the workplace and examines the mediating role of psychological conditions between ESM use and cyber-slacking. The study utilizes Kahn’s framework to develop a research model and investigate various associations, and it employs a cross-sectional design, testing the developed research model with 277 ESM users from Chinese enterprises. The study results suggest that ESM use stimulates various psychological conditions that discourage cyber-slacking behaviors and significantly mediate the associations between ESM use and cyber-slacking.