Métodos estadísticos para la evaluación de la calidad en servicios : una aplicación a los establecimientos de alojamiento turístico

Water quality indicators: Comparison of a probabilistic index and a general quality index. The case of the Confederación Hidrográfica del Júcar (Spain)

Abstract The main objective of this work is to measure water quality using a stochastic index built with tools of Probability Theory. Its great advantage is that it accounts for the underlying uncertainty in quality classification that results from variations in the data for individual physical and chemical characteristics, considering them as random variables. We compare the results obtained by measuring water quality with this index (the probabilistic index, PI ) and a classical deterministic index (the general quality index, GQI ). Also we do a comparison with other usual indices in order to validate the PI index. To demonstrate the application of PI and GQI indices, we used information …