Improving the logistic process of orders dispatching through a multi-criteria decision-making perspective

International audience; Far from being a mere production-oriented mission, competition among companies has to be considered as a much wider concept, largely based on effective supply chain management. Implementing suitable supply chain strategies is indeed crucial for enterprises seeking to strengthen their own position in the market against their competitors. With this recognition, one of the main issue in the logistic field is the suppliers and orders management, that is a complex decision-making problem depending on a wide set of aspects mutually correlated and often conflicting each other. This is the reason why assuming a Multi-Criteria Decision-Making (MCDM) perspective is useful to d…