Digitalization of Administration- and Communication Processes in Norwegian Kindergartens : A qualitative multiple-case study of five kindergartens th…

2018

Master's thesis Information Systems IS501 - University of Agder 2018 Organizing and effectively conducting administration- and communication processes in kindergartens has become more important due to an increase in the type of information that parents require. Having ways of digitally standardizing the numerous processes that kindergartens conduct has become increasingly common in Norwegian kindergartens. However, introducing digital change to a sector where many employees lack digital competence, has proven to be a challenge. While digital competence is a common challenge for kindergartens that choose to digitalize their daily administration- and communication processes, there are other c…