Business Intelligence i helsesektoren : erfaringer fra Diakonhjemmet Sykehus Kvalitativ studie med fokus på ledere i kliniske avdelinger

2017

Masteroppgave i helse- og sosialinformatikk HSI500 - Universitetet i Agder 2017 Background: It is challenging to manage hospitals in Norway, partly due to changing economic frameworks and new demands from the government. Various information technologies are used in the health care system and many projects fail. Adoption of new technology is difficult in a complex organization with many different professional groups. Purpose: The purpose of this study is to investigate managers experiences with using a management information system (MIS) in clinical departments at a hospital in Norway. The system is self-developed at the hospital and is used by all levels of management. The aim is to investi…