0000000000596520
AUTHOR
Makoto Nakayama
Knowledge Mobilization in Agile Information Systems Projects: A Literature Analysis
This study focuses on how knowledge is mobilized in agile information systems (IS) projects. One crucial success factor of those projects is to mobilize knowledge through different knowledge management processes. It is vital to establish efficient knowledge management (KM) processes to generate a knowledge culture based on transparency and communication. Communication channels, digital tools, and platforms are essential for establishing a KM infrastructure supporting the knowledge work of the project organization. Thus, each IS implementation team should maintain a knowledge base and a knowledge potential at some level. However, this is not always the case. We conducted a literature review …
Agility and system documentation in large-scale enterprise system projects: a knowledge management perspective
Abstract The growth of the agile approach usage comes with a deemphasis on formal documentation (explicit knowledge) and an increased reliance on personal interactions (tacit knowledge) for knowledge transfer. However, the sharing of tacit knowledge poses challenges. The agile approach is prone to knowledge hoarding, as well as knowledge loss from employee turnover and reassignment during periods of significant organizational changes. This study proposes a model that frames documentation and personal interactions as co-agents of system knowledge transfer. We report the preliminary confirmation of crucial antecedents along the dimensions of codification and personalization strategies to supp…