0000000000617680
AUTHOR
Adriana Benedek
Soft Skills Development Needs and Methods in Micro-Companies of ICT Sector
Abstract This article calls for the inclusion of soft skills in the development of information and communication technology (ICT) sector's specialists in order to increase the competitiveness of ICT SME's. For a successful activity, ICT specialist needs two categories of skills: hard and soft skills. When talking about hard skills, we refer to direct technical knowledge. On the opposite, soft skills refer to communication, team work, creativity, problem solving and other personal skills. Experts agree that beside hard (technical) skills, soft (also called people-) skills are necessary. The research was based on an analysis of European level documents on skills needs, desk research in partne…
Technical and commercial communication methods used in semi-finished industrial goods market in South East European markets
South East European industrial markets are crossing a period of strong development. This progress is also strongly felt by industrial suppliers, including semi-finished non-ferrous metal products traders. Industrial marketing presents a lot of features which differs from the consumers marketing. Analyzing these markets one can observe an increased communication between sales teams and buying centers. This communication has two major line: technical and commercial. Buying teams, which include very often engineers, need special, detailed and customized technical information related to products, delivery and payment conditions etc. The clarity and efficiency of this communication is one of the…