Integrating Natural Language Processing (NLP) with existing library framework in enhancing level of users' satisfaction
Introduction: Libraries are the storehouse of information instilling knowledge into human minds. The easy availability of information from online sources has barred users from visiting the library physically. To keep the users intact within the physical confines of a library, there is a need for libraries to evolve through the implementation of state-of-the-art techniques. Purpose– The purpose of this study is to develop a theoretical framework and conceptual background for applying natural language processing (NLP) in library and information science (LIS) to improve library services and related research. This study also aims to identify the LIS areas where NLP can use and implement …
TRANSFORMING LIBRARIES AS A PROFIT-MAKING ORGANIZATION TO IMPROVE SERVICE PERFORMANCE
Libraries are non-profit service-oriented organizations engaged in satisfying the patrons' needs by providing them with whatever they seek from the library, i.e., Books, Journals, Magazines, CDs/DVDs, and Online Resources. However, the libraries must face hardships regarding funds which create difficulties in maintaining the libraries and providing better library services. Its high time libraries should become self-dependent rather than depending upon the funds provided by the parental organization. The funds that the parental organization allocates are minimal and do not cover every area pertaining to the library. Purpose: The purpose of the paper is to conceptualize the transformation of …