0000000000792830
AUTHOR
A. Errore
Prioritization of Alternatives with AHP Plus Response Latency and Web Surveys
Purpose: Overcome some drawbacks of the widely applied Analytical Hierarchy Process (AHP) related to the use of a rating scale for respondent’s judgments and propose a new method to prioritize alternatives based on web surveys. Methodology/Approach: We use the response latency, i.e. the time taken to make a decision, to replace the rating scale in the pairwise comparisons which is a fundamental part of the AHP procedure. A method combining the AHP with a mathematical model for the response latency is proposed in the paper. Findings: Eliminating the rating scale and leaving only the “take the best” task alleviates the respondent and makes the survey much faster and intuitive. Moreover the re…
Implementation of Six Sigma in SMEs. A Case Study in Swedish Industry
Many big companies today have already solid Six Sigma infrastructures. However, all over the world SMEs are only now approaching the methodology. In this presentation we expose an industrial application of a Six Sigma Black Belt project. It shows how Six Sigma was introduced and successfully implemented in a Swedish small-medium sized company. The project was carried out within the Six Sigma Black Belt course run at Chalmers University of Technology in Gothenburg. This case study is included in the book “Statistical and Managerial Techniques for Six Sigma Methodology, Theory and Application” (Wiley, 2012). The company is Structo Hydraulics AB, a manufacturing firm, located in Storfors, whic…