Managing change in ERP implementation projects : A case study in an SME context

2020

Organizations that implement enterprise resource planning (ERP) systems face extensive changes in their structures, core processes, and roles. These changes needto be managed for ERP implementations to succeed, making change management very important.Literature detail critical success factors (CSFs) for change management, but these receive varying relative importance depending on factorssuch as the size and the context of the implementing organization. Much of the research on change management in ERP implementations focus on large enterprises, and oftenlack empiricalinsight into whychange management is challenging. Kristiansand Skruefabrikkog Mek verksted (KSMV), anSME focusing onindustrial…