Culture of information and information exchange in a public hospital : a study based on the information orientation model and social network analysis

2022

The structures of hospitals have evolved to make them centre on patients and their pathologies, with care procedures that are both interprofessional and interorganisational. This has given rise to work environments made up of teams obliged to collaborate in their problem-solving, with an essential focus on proper collaborative information behaviour (CIB). The aim was to study this behaviour in a clinical service of a hospital in relation to two aspects: information culture (IC) and the exchange of information. This entailed designing a two-part descriptive study. The first step was to administer a survey based on the information orientation model to know more about the service’s IC. The sec…