Aging well in the community: Understanding the complexities of older people's dial-a-ride bus journeys

Older peoples' independent living in their own homes and their ability to move around and maintain social relations in their communities have been acknowledged as important aims to support their well-being. In this article, we study Special Transport Services as a means to support older persons with ‘aging in place’ – that is, within their communities. From “go-alongs” (shared dial-a-ride bus journeys) and “sit-down interviews” (at participant's home or a café) with 12 older people living in a Finnish suburb, we explored their everyday dial-a-ride bus trips to the local mall. We used actor-network theory and the concept of motility to show how at first glance what appeared to be simple dial…