The role of knowledge service activities (KISA) in basic agro-food processes innovation: The case of orange packers in Eastern Spain.

2009

he relevance of innovation in services has been outlined by the knowledge-intensive business services (KIBS) concept, which has been empirically and theoretically developed in the context of service innovation. The conceptual and methodology approach of knowledge-intensive service activities (KISA) links the production of knowledge to innovative activities, and has become a relevant focus for the analysis of innovation within a firm. Though relatively new, it has been given a great deal of attention by practitioners and academics in the last five years. This paper will explore, analyze, and compare the ways in which knowledge-intensive activities occur in a small cluster of mature and low-t…