INVESTIGATING OLDER ADULTS’ INTENTION TO USE SMARTPHONES WITH A STRUCTURAL EQUATION MODELING APPROACH

2018

Although the uptake of smartphones amongst older adults has recently taken off, the proportion of feature phone users in this population group is still prevailing. Thus, drawing on the senior technology acceptance model (STAM) and the diffusion of innovation theory (DIT) this study aimed to investigate what personal and contextual factors affect the adoption of smartphones among older adults. A telephone survey on a nation-wide representative sample of older adults aged 55+ (n = 1581) was conducted, measuring eight STAM and DIT factors (e.g., perceived usefulness, resistance to change, mobile phone anxiety) of behavioral intention to use smartphones. Using confirmatory factor analysis and s…