Training and Deployment as a Basis for Usability Engineering of Mobile Systems

2008

Usability engineering of mobile systems challenges existing methods and raises new concerns. Usability evaluations are frequently described as a separate discipline and in many cases usability evaluations are separate activities within the design and development of systems. This paper presents a development project where training in and the deployment of a mobile system were used to identify usability problems. The project aimed to develop a mobile system to supporting information processes for workers on building sites. An iterative usability evaluation process was conducted the process was refined and validated using two action research projects. The approach of the research was user-cent…