Prediction of defects using machine learning techniques in order to improve quality management system – A case study

According to ISO 9000, a quality management system is part of a set of related or interacting elements of an organization that sets policies and objectives, as well as the processes necessary to achieve the quality objectives. Quality is the extent to which a set of intrinsic characteristics of an object meets the requirements. Based on these definitions, the factory, considered in this paper, S.C. APULUM S.A.,decided to implement a quality management system since 1998. Subsequently, the organization’s attention is focus on the continuous improvement of the implemented quality management system. The purpose of this paper is to study the percent of specified defects specific to ceramic produ…