Når møterommet blir digitalt : Samtaleanalyse av video-mediert møte-kommunikasjon

2021

Master's thesis in Social communication (KOM501) The theme of this master`s thesis is problems in digital meetings. The study is based on one physical and one digital meeting in a student association. I have done a quantitative comparison of the two meetings in order to investigate to what extent problems arise in the digital meeting compared to the physical meeting. In addition, I have studied excerpts of the digital meeting qualitatively using the method of conversation analysis to uncover how and why the problems arise, as well as how the participants handle these issues. The findings show that the problems usually occur due to challenges in turn-taking, which leads to long pauses or sim…