Intentional transparency : a rhetorical case study of BP's transparency policy throughout the Deepwater Horizon crisis in comparison to how Tesco dea…

2014

Masteroppgave i samfunnskommunikasjon – Universitetet i Agder 2014 In this thesis, I have studied how a major event such as a crisis changes the way a company promotes transparency in their corporate communication. To gain knowledge about this aspect of their communication I did a multicase study of two cases; BP and the Deepwater Horizon accident and Tesco and the horsemeat scandal. Methodically I did a categorization of press releases from three selected periods. One year before the accident, during the accident and one year after the accident. This categorization was followed by email interviews as well as a rhetorical analysis of selected press releases from the two companies. The prima…