Placing links in mobile banking application

2005

This study compares two alternative ways to organize links as navigation elements in mobile banking applications. For the comparison, two alternative banking applications were tested. The applications that were tested had the same content but different ways to navigate with links. One of them provided a system where the user was required to use specific menu pages for navigation and where there were no cross-navigation enabling links on content pages. The other application had cross-navigation enabling links on content pages. The comparison was done by conducting a usability test with 30 test users. The users' performance and subjective feedback were measured in the test. The application wi…