Determinants of revisit intentions : The main determinants of revisit intentions to Norwegian skiing resorts

2016

Master thesis Business Administration - University of Agder 2016 What are the repurchase intentions of winter tourists in Norway in 2016? What makes them satisfied and what are their motivations? This thesis aims to clarify these themes. Existing theories and models of repurchase intentions in travel and tourism, as well as interview data from visitors, will be used to identify the main determinants of revisit intentions. The inspiration for this study came from the vision of the cluster Arena Usus. The Arena Usus network consists of 100 companies within the travel-, experience- and culture business in the south of Norway and they focus on repurchase within travel and tourism and its value.…