6533b7cefe1ef96bd125798d

RESEARCH PRODUCT

The Psychology of Fluent Use

Jaana LeikasJosé J. CañasPertti Saariluoma

subject

Situation awarenessPoint (typography)business.industryHuman–computer interactionFluentMental representationUsabilitybusinessPsychologyMotor function

description

In a perfect world, it would always be possible to operate technology effortlessly and to reach the desired goal. However, in the real world many factors may make technologies difficult to use or even hinder people from using technical artefacts. Most of these factors pertain to usability (i.e., technology’s ability to fit users’ capabilities) and thus concern technological solutions from the point of view of human beings as users of technology. Therefore, designing technical artefacts that are easy to use requires understanding the psychological and mental preconditions for using technology.

https://doi.org/10.1057/978-1-137-53047-9_4