6533b7d2fe1ef96bd125f486

RESEARCH PRODUCT

Innovation and business performance for Spanish SMEs: New evidence from a multi-dimensional approach

Alfonso ExpósitoJuan A. Sanchis-llopis

subject

Process managementProcess (engineering)0502 economics and business05 social sciencesMulti dimensionalProduct (category theory)Business050207 economicsBusiness and International ManagementMulti dimensional analysis050203 business & management

description

This article examines the impact of product, process and organisational innovations on two alternative dimensions of business performance: finance and operations. Two indicators capture financial performance: sales increase and production cost reduction. Operational firm performance is captured by two alternative indicators: productive capacity augmentation and quality improvement of product/service provided by the firm. Using a wide-ranging sample of Spanish small- and medium-sized enterprises (SMEs), our findings highlight the significant impact of innovation upon both these dimensions of business performance, although they differ regarding the type of innovation and the performance indicator considered. Furthermore, our results indicate that the relationship between innovation choices in SMEs and business performance should be analysed from a multi-dimensional approach. These findings reveal significant implications for innovation policies and strategies for SMEs.

https://doi.org/10.1177/0266242618782596