6533b7d5fe1ef96bd1263a27

RESEARCH PRODUCT

A review of DEA models when the internal structure of the decision making units is considered

Lorenzo CastelliWalter UkovichR. Pesenti

subject

PERFORMANCE-MEASUREMENTJOINT DETERMINATIONOUTPUTSDATA ENVELOPMENT ANALYSIS; MULTICOMPONENT EFFICIENCY MEASUREMENT; JOINT DETERMINATION; SHARED INPUTS; BANK BRANCHES; PERFORMANCE-MEASUREMENT; PANEL-DATA; SERVICE; PROGRESS; OUTPUTSDATA ENVELOPMENT ANALYSISSHARED INPUTSBANK BRANCHESMULTICOMPONENT EFFICIENCY MEASUREMENTSERVICEPROGRESSPANEL-DATA

description

Classical Data Envelopment Analysis (DEA) models consider each Decision Making Unit (DMU), whose relative efficiency they evaluate, as a "black box", i.e., its internal structure is disregarded. The paper presents a comprehensive framework of the most advanced theoretical findings in DEA when the internal structure of the. DMUs is taken into account, thus giving directions for novel applications of such methodology and introducing it as a powerful toot for complex processes performance evaluation.

http://hdl.handle.net/11368/2305671