6533b7d6fe1ef96bd1266e44

RESEARCH PRODUCT

Insights from Operator Interviews

Mirja PulkkinenJari Veijalainen

subject

Software usageOperator (computer programming)SoftwareApplication service provisionbusiness.industryComputer scienceSoftware developmentStatistical analysisbusinessSoftware engineeringProductivity

description

The previous section analysed use of software to improve productivity from a general perspective and provided a quick statistical analysis of software usage to the performance of a CSP. Before conducting elaborated statistical analysis on CSP software usage, we need to gain some insight into operator business and understanding on how operators see the role of software in their business as well as how they acquire software.

yearjournalcountryeditionlanguage
2009-01-01
https://doi.org/10.1007/978-3-7908-2352-3_8