6533b7d7fe1ef96bd1268f7f

RESEARCH PRODUCT

From common operational picture to common situational understanding: An analysis based on practitioner perspectives

Bjørn Erik MunkvoldKristine Steen-tveit

subject

Knowledge managementSituation awarenessComputer scienceProcess (engineering)Civil protection and crisis management0211 other engineering and technologiesKrisehåndteringVDP::Information and communication systems: 32102 engineering and technologyNasjonal beredskap og krisehåndtering021105 building & construction0501 psychology and cognitive sciencesSituational ethicsSafety Risk Reliability and Quality050107 human factorsNational readiness and crisis managementEmergency managementbusiness.industryEvent (computing)Information sharingCrisis management05 social sciencesPublic Health Environmental and Occupational HealthVDP::Informasjons- og kommunikasjonssystemer: 321SituasjonsforståelseCommon operational pictureSituational awarenessAction (philosophy)businessSafety ResearchSamfunnssikkerhet og krisehåndtering

description

Abstract The concepts of Situational Awareness (SA) and Common Operational Picture (COP) are closely related and well-acknowledged to be crucial factors for effective emergency management. In multi-agency operations, such as extreme weather events, the involved first responders manage the event with different mandates, objectives, and tools which can make it challenging to build a COP. Effective collaboration requires a common situational understanding, based on knowledge about each other’s responsibilities and tasks, mutual respect and trust, as well as common communication tools for emergency communication and information sharing. This paper argues that the COP serves as a basis for deciding on further action, and thus represents a first stage in the process of establishing common situational understanding among the involved actors. The empirical basis for the study includes interviews with Norwegian emergency management stakeholders, analysis of audio-logs, and review of public documents. Based on the analysis we present a framework comprising activities and processes involved in establishing a COP as a basis for common situational understanding.

https://doi.org/10.1016/j.ssci.2021.105381