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RESEARCH PRODUCT

Information quality life cycle in secondary use of EHR data

Devinder ThapaGeir Inge HausvikBjørn Erik Munkvold

subject

Knowledge managementComputer Networks and CommunicationsProcess (engineering)media_common.quotation_subjectContext (language use)02 engineering and technologyNorwegianInterpersonal communicationLibrary and Information Sciences020204 information systems0502 economics and businessHealth care0202 electrical engineering electronic engineering information engineeringQuality (business)media_commonbusiness.industry05 social sciencesInformation qualityVDP::Technology: 500::Information and communication technology: 550Deliberationlanguage.human_languagelanguage050211 marketingbusinessPsychologyInformation Systems

description

Abstract The paper argues that existing research on information quality (IQ) mainly focuses on the primary use of electronic health record (EHR) data, whereas IQ in secondary use of EHR data needs further deliberation. The current view of IQ in a healthcare context is static. It assumes that once the EHR system generates the information product, individual users may act on the information based on their subjective perception of its quality. However, this view ignores the complexities of secondary use of EHR data, in which users are actively involved in (re)generating and communicating the information product. Thus, IQ does not remain static but keeps on transforming through active engagement and interpersonal communication. To contribute to this debate, we conducted a qualitative case study in a Norwegian healthcare context by employing an IQ life cycle model. In conclusion, we enhanced the existing IQ model by (1) adding interpersonal communication, (2) showing the interrelations of the IQ dimensions, and (3) integrating the mechanisms of the transformation process for IQ in secondary use of EHR data. In doing so, we unfold the dynamics of IQ in the secondary use of EHR data.

yearjournalcountryeditionlanguage
2021-02-01International Journal of Information Management
https://doi.org/10.1016/j.ijinfomgt.2020.102227