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RESEARCH PRODUCT

Digital Inequalities: A Review of Contributing Factors and Measures for Crossing the Divide

June Lithell HansenPolyxeni VassilakopoulouEli HustadAndreas Skaiaa

subject

Inequalitymedia_common.quotation_subject02 engineering and technology[INFO.INFO-NI]Computer Science [cs]/Networking and Internet Architecture [cs.NI]020204 information systems0502 economics and business0202 electrical engineering electronic engineering information engineeringPersonalityICT acceptance[INFO]Computer Science [cs]SociologyBig Five personality traitsDigital divideSocioeconomic statusmedia_commonMotivationbusiness.industrySkills05 social sciencesFoundation (evidence)DigitalizationPublic relationsIntervention (law)ICT accessDigital divideKey (cryptography)business050203 business & managementPersonality

description

Part 8: Digital Divide and Social Inclusion; International audience; This literature review focuses on the digital divide in contemporary technologically and economically advanced societies. Prior research shows that the digital divide entails more than physical accessibility and points to issues of technology acceptance and actual use. Recurring digital divide factors outside socioeconomic characteristics were identified in the articles reviewed. These factors relate to personality traits, motivation and digital skills. The factors can be used as the basis for a personality model for understanding acceptance and use of technology complementing models related to economic and social resources. Furthermore, measures for crossing the divide are traced in the literature and organized in three key intervention domains related to policy, training and design. The findings of this review can be a foundation for further research orienting researchers within the domain.

https://doi.org/10.1007/978-3-030-29374-1_41