6533b820fe1ef96bd1279858

RESEARCH PRODUCT

What Creates Interactivity in Online News Discussions? An Exploratory Analysis of Discussion Factors in User Comments on News Items

Oliver QuiringMarc ZiegeleTimo Breiner

subject

Linguistics and Languagebusiness.industryComputer scienceCommunicationmedia_common.quotation_subjectInternet privacyUser-generated contentLanguage and LinguisticsPersonalizationWorld Wide WebPoliticsInteractivityNews valuesRelevance (information retrieval)Function (engineering)businessImplementationmedia_common

description

While the social, political, and journalistic relevance of user comments on online news items has been discussed intensively, no study has tried to examine why some online news discussions are more interactive than others. Based on the rationale of news value theory, this study argues that so-called discussion factors in user comments indicate general relevance to later users to respond to them. Qualitative interviews with users who comment on news stories online and a quantitative content analysis of 1,580 user comments showed that the discussion factors uncertainty, controversy, comprehensibility, negativity, and personalization can explain interactivity in news discussions. Further, different technological implementations of the comment function seem to have a limited influence on the effects of these discussion factors.

https://doi.org/10.1111/jcom.12123