6533b822fe1ef96bd127d25d

RESEARCH PRODUCT

A Dynamic Performance Management Approach to Evaluate and Support SMEs Competitiveness: Evidences from a Case Study

Carmine BianchiMilica MarinkovicFederico Cosenz

subject

Settore SECS-P/07 - Economia AziendalePerformance Management System Dynamics SMEs Competitiveness Strategy Case Study

description

The role of Performance Management (PM) systems has become crucial for steering Small-Medium Enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with System Dynamics (SD) modeling. This paper shows how to design and use a Dynamic Performance Management (DPM) approach to assess and support SMEs competitiveness. The emerging framework is applied to a real case of a small business to analyze the empirical effectiveness of the approach hereby suggested.

yearjournalcountryeditionlanguage
2013-01-01
http://hdl.handle.net/10447/84012