6533b828fe1ef96bd12878e0

RESEARCH PRODUCT

Quality Circles and Organisation Culture

M. Dolores Moreno Luzon

subject

business.industryStrategy and ManagementTop managementOrganizational culturePublic relationsbusinessGeneral Business Management and AccountingQuality circleManagement

description

This article is an attempt to increase knowledge of the best conditions for application of a programme of quality circles. It suggests that before applying such a programme, the top management team must clarify: the purpose of application, the ways to use the circles, and analyse the organisational characteristics, especially the organisation culture. The search for such coherency will contribute to the success of the programme.

https://doi.org/10.1108/eb002912