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RESEARCH PRODUCT

How Do Mobile ICTs Enable Organizational Fluidity: Toward a Theoretical Framework

Sutirtha ChatterjeeSuprateek SarkerSuprateek SarkerMikko T. Siponen

subject

ta113EngineeringInformation Systems and ManagementKnowledge managementbusiness.industrySocial connectedness05 social sciencesInteroperability02 engineering and technologyManagement Information SystemsPersonalizationInformation and Communications Technologymobile information020204 information systems0502 economics and business0202 electrical engineering electronic engineering information engineeringICTSorganizational fluiditybusinessAffordancemobilization050203 business & managementcommunication technologieswork-processesInformation Systems

description

Abstract The focus of this theoretical paper is to investigate how mobile information and communication technologies (ICTs) give rise to the notion of organizational fluidity. Drawing upon previous literature, five affordances of mobile ICTs − mobility, connectedness, interoperability, identifiability, and personalization − are discussed. Delving into the concept of organizational fluidity, the paper captures three dimensions of organizational fluidity, namely, team fluidity, task fluidity, and control fluidity. The paper then develops propositions on how different combinations of the mobile ICT affordances influence each of the dimensions of organizational fluidity. The contributions and implications of the paper are discussed.

https://doi.org/10.1016/j.im.2016.03.007