6533b828fe1ef96bd1288e68

RESEARCH PRODUCT

Smart Assistance for Students and People Living in a Campus

Marco MoranaGiuseppe Lo ReSalvatore GaglioClaudio Ruocco

subject

Smart service systemMultimediaExploitWatsonComputer sciencemedia_common.quotation_subjectSmart device02 engineering and technologycomputer.software_genreRemote assistanceVirtual Assistantlaw.inventionWork (electrical)lawSmart Campu020204 information systems0202 electrical engineering electronic engineering information engineering020201 artificial intelligence & image processingSimplicitySmart campuscomputerIbm watsonmedia_common

description

Being part of one of the fastest growing area in Artificial Intelligence (AI), virtual assistants are nowadays part of everyone's life being integrated in almost every smart device. Alexa, Siri, Google Assistant, and Cortana are just few examples of the most famous ones. Beyond these off-the-shelf solutions, different technologies which allow to create custom assistants are available. IBM Watson, for instance, is one of the most widely-adopted question-answering framework both because of its simplicity and accessibility through public APIs. In this work, we present a virtual assistant that exploits the Watson technology to support students and staff of a smart campus at the University of Palermo. Some in progress results show the effectiveness of the approach we propose.

yearjournalcountryeditionlanguage
2019-06-012019 IEEE International Conference on Smart Computing (SMARTCOMP)
https://doi.org/10.1109/smartcomp.2019.00042