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RESEARCH PRODUCT

Exploring Process-Modelling Practice: Towards a Conceptual Model

Tom Roar EikebrokkAndreas L. OpdahlJon IdenDag H. Olsen

subject

Process modelingProcess managementComputer scienceManagement scienceArtifact-centric business process modelBusiness processbusiness.industrymedia_common.quotation_subjectEmpirical modellingConceptual model (computer science)Process miningBusiness process modelingEnterprise modellingBusiness process discoveryBusiness Process Model and NotationBusiness process managementEmpirical researchEvent-driven process chainConceptual modelbusinessmedia_common

description

Despite the importance of process modelling for business process management and related tasks, there are few theories and empirical studies of process-modelling practice available that can serve as the basis for understanding and improving this important practice. To contribute to the development of better theory, this paper proposes a model of process modelling practice, focussing on the relations between process modelling purpose, process modelling process, model artefact, process modelling outcome as well as initial and eventual modelling and process maturity. The proposed model is based on the existing literature and validated in a study of 34 Norwegian process-modelling projects. Results from a combined qualitative and quantitative analysis of the empirical data indicate that the modelling process is clearly related to process-modelling outcome. Surprisingly, we were not able to relate the model artefact to any main category.

yearjournalcountryeditionlanguage
2008-01-01Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)
https://doi.org/10.1109/hicss.2008.161