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RESEARCH PRODUCT

The Steps of User-Centered Design in Health Information Technology Development: Recommendations from a PhD Research Study

Berglind Smaradottir

subject

EngineeringTelemedicineProcess managementKnowledge management020205 medical informaticsHealth information technologybusiness.industryInformation technology02 engineering and technology03 medical and health sciences0302 clinical medicineHealth care0202 electrical engineering electronic engineering information engineeringInformation systemmedia_common.cataloged_instanceDesign process030212 general & internal medicineEuropean unionbusinessmedia_commonUser-centered design

description

This study was carried out to explore the steps of User-centered Design in development of health information technology. The technology was developed in two research projects: the European Union project United4Health that created a collaborative telemedicine system for remote monitoring of Chronic Obstructive Pulmonary Disease and the Southern Norway regional project eHealth-extended Care Coordination that built an information system for coordination in inter-municipal health care teams. In both projects, the end-users were involved as active contributors in a User-centered Design process spanning from idea-generation until final deployment stages. This paper presents the steps in the User-centered Design process, based on the results of an empirical PhD research study.

https://doi.org/10.1109/csci.2016.0029