6533b82ffe1ef96bd12953cb
RESEARCH PRODUCT
Supporting public sector management through simulation-based methods: a dynamic performance management approach
Federico Cosenzsubject
Process managementPublic AdministrationPerformance managementbusiness.industryPublic organization05 social sciencesPublic sectordynamic performance managementsimulationOrganizational performance0506 political scienceSystem dynamicsFraming (social sciences)Settore SECS-P/07 - Economia AziendalePublic service delivery0502 economics and businesscase-study050602 political science & public administrationsystem dynamics modelingbusinessSimulation based050203 business & managementperformance management system designdescription
AbstractThough it draws a number of precursors, simulation-based techniques applied to traditional performance management frameworks constitute a novel approach to support public sector institutions in framing organizational performance dynamics and, as a result, improving public service delivery. This paper aims at contributing to the improvement of the outcomes achievable from the use of traditional performance management systems in the public sector by combining them with a simulation-based method named System Dynamics modeling. Such an approach is called Dynamic Performance Management.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2018-01-02 | International Review of Public Administration |