6533b830fe1ef96bd12978e4

RESEARCH PRODUCT

Do top- and mid-level managers view Enterprise Resource Planning (ERP) systems success measures differently?

Princely IfinedoNazmun Nahar

subject

Knowledge managementbusiness.industryTop managementSuccess factorsManagement Science and Operations ResearchBusiness and International ManagementbusinessEnterprise resource planning

description

We investigated ERP systems success measurement from the perspectives of top- and mid-level managers. Using surveys in two small Northern European countries, we aimed to determine whether differences exist between the two groups. Our results showed that there are no significant statistical differences between the two groups. The implications of the findings for both practice and research are outlined.

https://doi.org/10.1504/ijmed.2006.010357