6533b835fe1ef96bd129fefc
RESEARCH PRODUCT
Student teachers' indirect complaining in learning groups
Marjatta Pakkanensubject
Medical educationCoping (psychology)Teaching methodInterpersonal communicationViewpointsTeacher educationEducationAdult educationConversation analysisArts and Humanities (miscellaneous)Pedagogyta516Big Five personality traitsPsychologydescription
This article focuses on indirect complaining in teacher education. The phenomenon of complaining in educational situations has not been examined as a process before. In this study complaining was examined in naturally occurring learning group sessions, which were videotaped and analysed through Conversation Analysis (CA). The purpose of this study is to describe the beginning of complaints and find ways to handle situations including complaining. The data comprise 26 pedagogically focused discussions that included indirect complaining. These were categorized into four classes: discussions which produced accounts, advice‐giving discussions, discussions expressing different viewpoints, and discussions mainly expressing affiliation. Discussions in the first three categories can be seen as investigative: in these discussions student teachers produced explanations or new interpretations of complained situations, or gave advice to correct the complained situation. Hence, although complaining is defined as havin...
year | journal | country | edition | language |
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2011-03-21 | Teachers and Teaching: theory and practice |