6533b836fe1ef96bd12a0859

RESEARCH PRODUCT

Towards a Variety of Meanings - Multiple Representations of Reputation in the Small Business Context

Marjo SiltaojaMerja Lähdesmäki

subject

business.industryStrategy and Managementmedia_common.quotation_subjectContext (language use)Public relationsSmall businessSocial constructionismGeneral Business Management and AccountingVariety (cybernetics)Resource (project management)Management of Technology and InnovationPhenomenonSociologybusinessMechanism (sociology)Reputationmedia_common

description

This paper examines the discursively constructed meanings for reputation in the small business context – an area of reputation research that has so far attracted little attention. We argue that viewing reputation as a social construction makes it possible to uncover and understand the variety of meanings attached to the concept in small businesses. On the basis of 25 thematic interviews with owner-managers we (re)constructed four meanings for reputation: reputation as an economic resource, as social recognition, as a restrictive control mechanism and as a risk for personal status. We also investigate the variety of discursive events in which these meanings are created. The study further emphasizes reputation as a phenomenon in which a small business becomes identified with its owner-manager, adding to the complex and conflicting nature of reputation, including both positive and negative aspects.

https://doi.org/10.1111/j.1467-8551.2009.00631.x