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RESEARCH PRODUCT

The experience of no experience Elevator UX and the role of unconscious experience

subject

description

Elevators are designed to facilitate the smooth and efficient transportation of people from one architectural floor to the next. If they work well, people should not think about the journey at all. Instead, their concentration should remain focused on the activity they were engaged in before entering the elevator usage interaction. In other words, if the design works properly, people should not consciously experience elevator interaction. This paper presents the issue of studying no (conscious) user experience. It takes a theoretical perspective to explain aspects of consciousness and embodiment. While most studies on user experience focus on remarkable and affective interaction experiences, this paper highlights the importance of understanding the user experience of unconscious experience.