6533b850fe1ef96bd12a83c1

RESEARCH PRODUCT

A Dynamic Viewpoint to Design Performance Management Systems in Academic Institutions: Theory and Practice

Federico Cosenz

subject

Public AdministrationPerformance managementComputer scienceacademic institutionperformance management systemField (computer science)System dynamicsManagementEngineering managementSettore SECS-P/07 - Economia AziendalePerformance engineeringKey (cryptography)system dynamics modelingBusiness and International ManagementPerformance improvementdynamic performance management viewfield projectacademic institutions performance management systems dynamic performance management view System Dynamics modeling field project

description

This article illustrates how to design and apply Performance Management systems in academic institutions by identifying and modeling those factors affecting academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the article, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo (Italy) are discussed.

10.1080/01900692.2014.952824http://hdl.handle.net/10447/97570