6533b855fe1ef96bd12afce3

RESEARCH PRODUCT

Comprehension effects of signalling relationships between documents in search engines

Ivar BråtenLaura GilLadislao SalmerónHelge I. Strømsø

subject

Information retrievalRelation (database)Computer sciencebusiness.industrymedia_common.quotation_subjectHuman-Computer InteractionWorld Wide WebComprehensionPresentationArts and Humanities (miscellaneous)Reading (process)Web pageRhetorical questionThe InternetSet (psychology)businessGeneral Psychologymedia_common

description

A key task for students learning about a complex topic from multiple documents on the web is to establish the existing rhetorical relations between the documents. Traditional search engines such as Google(R) display the search results in a listed format, without signalling any relationship between the documents retrieved. New search engines such as Kartoo(R) go a step further, displaying the results as a constellation of documents, in which the existing relations between pages are made explicit. This presentation format is based on previous studies of single-text comprehension, which demonstrate that providing a graphical overview of the text contents and their relation boosts readers' comprehension of the topic. We investigated the assumption that graphical overviews can also facilitate multiple-documents comprehension. The present study revealed that undergraduate students reading a set of web pages on climate change comprehended them better when using a search engine that makes explicit the relationships between documents (i.e. Kartoo-like) than when working with a list-like presentation of the same documents (i.e. Google-like). The facilitative effect of a graphical-overview interface was reflected in inter-textual inferential tasks, which required students to integrate key information between documents, even after controlling for readers' topic interest and background knowledge.

https://doi.org/10.1016/j.chb.2009.11.013