6533b856fe1ef96bd12b1dd8
RESEARCH PRODUCT
Quality assurance of decision-making in conversations between professionals and non-professionals: identifying the presence of deliberative principles
Liv Tveit WalsethAnne Dorthe Tveitsubject
Process (engineering)media_common.quotation_subjectquality assuranceIdeal (ethics)doctor-patient communicationDoctor patient communicationdeliberationPedagogymedicineinstrumentConversationlcsh:Social sciences (General)media_commonMedical educationprofessional conversationsbusiness.industryRehabilitationdecision-makingDeliberationdecision-making; doctor-patient communication; teacher-parent communication; instrument; deliberation; professional conversations; quality assuranceteacher-parent communicationLearning disabilitylcsh:H1-99medicine.symptombusinessPsychologyQuality assurancedescription
The ideal of dialogue is at stake in professional conversations. The aim of this study is to develop an instrument that makes it possible to compare principles of deliberation with what actually takes place in professional conversations. The developed instrument is tested on one patient's conversation with his doctor about lifestyle changes, and meetings where pupils with learning disabilities and their parents discuss further schooling with school representatives. Although in need of refinement, the conclusion is that the instrument provides meaningful insight into how much each participant 'contributes' to the decision-making process and 'behaves' during the conversation.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2012-09-01 | Scandinavian Journal of Disability Research |